Conflicts of Interest Training

Product Description

Maintaining client trust through recognising and managing conflicts of interest

Failing to manage a conflict of interest can significantly damage your client relationships and organisation’s reputation, and may open you and your organisation to serious legal consequences.

This course helps learners to understand what conflicts of interest are, using case studies and simulated scenario-based learning to explore the various kinds of conflicts of interest that can occur: including actual, potential and perceived conflicts.

Knowledge checks throughout the course build learners’ practical comprehension of the topic and encourage active learning of the various categories of conflict that can exist.

The course explains that conflicts of interest are not necessarily a sign of wrongdoing, but that failing to identify and address them appropriately can be unlawful.

As such, learners gain a deep understanding of how to effectively declare and manage conflicts of interest that may arise in the course of their employment.

 

Who should do this training?

This training is relevant to all employees.

There are many kinds of conflict of interest, and they can arise in various situations in all industries. It is important that managers and general employees can recognise where a conflict of interest may exist, and take appropriate action to mitigate it.

Course Outline

For managers and general staff

  • When a conflict of interest may arise
  • Different types of conflicts
  • What to do if you have an actual or perceived conflict of interest

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Compliance Manager at BankVic

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Compliance Manager at HCF

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Pastoral Care, Mercedes College

“The ‘Adaptive’ learning feature is fantastic! It gives learners a sense of control of how they wish to learn and the opportunity to re-confirm/validate their existing knowledge.

The training content is easy to follow, with the use of case studies and relevant scenarios to demonstrate to learners how the content is applied in real life. As a Salt platform Administrator, my experience is made easy with the range of reports available and the patience and support of the GRC Support team, who are always ready and willing to help.”

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Risk, Safety & Compliance Officer, Mercy Education Limited

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GRC Solutions’ team of legal, educational and technology specialists, working in partnership with our clients, win multiple awards, including Best Compliance Training Project at LearnXLive every year for over ten years. Imagine what we can do when we work with you!

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