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Webinar recording available: Developments in Competition and Consumer Protection Law

November 29, 2023 @ 12:00 pm - 1:00 pm AEDT

Armed with greatly increased penalties for breaches, the ACCC is actively taking a robust approach to enforcing consumer protection laws

In this free webinar, Aimee Barclay, Legal Director of Adprim Solutions, in conversation with Phil Haultain, GRC Solutions’ General Counsel, presented guidance on what businesses need to do to comply with the changed law and the ACCC’s current regulatory focus.

We covered

Unfair contract terms

What the new law requires and what that means for businesses

False and misleading advertising

The ACCC is taking a strong stand in this area – what do businesses need to be aware of?


It is not only financial services businesses that can be affected by scams – the ACCC is taking a consumer-focused approach

The future

What is next on the radar? What do businesses need to be ready for?

We are proud to collaborate with our friends at Adprim Solutions to bring you this webinar

Webinar Recording Available Wednesday 29 November Noon-1pm AEDT

Access the webinar recording
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Access the webinar slides
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Our Speakers

Aimee Barclay

Aimee Barclay is one of GRC Solutions’ expert consultants. Co-founder and director of Adprim Solutions, she is a corporate and commercial lawyer with over twelve years’ experience in the Australian commercial and financial services sector. She specialises in competition law, regulatory compliance, and IT law, as well as offering bespoke training solutions.

Aimee holds a Masters in Commercial Law from the University of Bristol, a Bachelor of Laws from UWE Bristol, and completed her Australian legal training at the University of Sydney and the College of Law. She is a qualified mediator (ADR Group, UK), accredited by the Association of Corporate Counsel (ACC) and a certified Data Protection Officer (The Knowledge Academy).


Phil Haultain

Phil Haultain is GRC Solutions’ General Counsel

Phil joined GRC Solutions after a 4.5 year stint as the Volt Group General Counsel.  He has over 35 years banking and finance experience having worked previously at State Bank of NSW, Commonwealth Bank, St George Bank, Challenger Ltd and National Australia Bank.

Phil has expertise in Labour and Employment Law, Corporate Law and Governance, and Banking Law. He has degrees in Law and Economics from the University of Sydney.


GRC Solutions Resources

Competition and Consumer Protection  – Australia – online training

Our Competition and Consumer Protection training course is one of GRC Solutions’ most popular courses, for giving learners a comprehensive understanding of this vital area of law. This new, refreshed edition is designed to be more accessible, engaging and concise than ever.

Competition and Consumer Protection describes the various anti-competitive behaviours that are prohibited, and the consumer safeguards that are upheld, by the CCA. Alongside general overviews of competition and consumer law for frontline staff, this course also includes optional advanced modules about advertising, product liability and additional workflow responsibilities of managers and senior executives. With our suite of modules, you have flexibility and choice.

This course is up to date with recent reforms to the unfair contract terms regime, and the revised maximum penalties for breaches of competition and consumer law.

Importantly, this course is geared towards practical applications of the law. We provide practical tips on how to avoid hefty penalties and personal liability, all explained using plain English, real-life examples and an engaging new visual design. We explain the role and powers of the regulator, the Australian Competition and Consumer Commission (ACCC), and what patterns of conduct it is likely to investigate

More information here

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November 29, 2023
12:00 pm - 1:00 pm AEDT
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