Competition and Consumer Protection for FMCG Training Australia

6 Modules

Course Description

The Competition and Consumer Protection for FMCG Course Australia is designed to address the specific competition and consumer law risks faced by businesses operating in fast moving consumer goods markets.

The nature of FMCG markets, including high volume sales, promotional pricing, complex supply chains and product safety obligations, creates heightened exposure to breaches of the Competition and Consumer Act 2010 (CCA). This specialised course helps FMCG organisations understand and manage those risks.

Competition and Consumer Protection is one of GRC Solutions’ most popular course topics. This FMCG edition includes scenarios and case studies that are directly relevant to FMCG operations, making the law practical and accessible for frontline staff, managers and senior executives.

Alongside general overviews of competition and consumer law for all staff, the course includes optional advanced modules covering advertising, product liability and additional workflow responsibilities of managers and senior leaders. This modular structure provides flexibility to tailor training based on roles and risk exposure.

The course is up to date with reforms to the unfair contract terms regime and the revised maximum penalties for breaches of competition and consumer law. It also explains the role and powers of the regulator, the Australian Competition and Consumer Commission (ACCC), and the types of conduct it is likely to investigate.

Importantly, this training is focused on practical application. Learners receive clear guidance on how to avoid hefty penalties and personal liability, using plain English, real life examples and an engaging visual design.

Why this training matters

FMCG businesses operate in fast paced and highly competitive environments where compliance risks can arise quickly.

Breaches of competition and consumer law can result in:

  • Significant financial penalties
  • Product recalls and enforcement action
  • Disruption to sales and supply chains
  • Reputational damage
  • Personal liability for managers and senior executives

Understanding competition and consumer law obligations helps FMCG organisations:

  • Avoid misleading or deceptive conduct in advertising and promotions
  • Manage pricing, discounts and claims lawfully
  • Meet product safety and consumer guarantee obligations
  • Reduce regulatory and enforcement risk
  • Promote cultures of compliance, fair play and innovation

Proactive training is essential to managing these risks.

What this course covers

This competition and consumer protection training for FMCG covers:

  • Consumer protection obligations under the CCA
  • Misleading or deceptive conduct and false representations
  • Unfair contract terms and unconscionable conduct
  • Competition law and cartel conduct
  • Misuse of market power
  • Product liability and consumer guarantees
  • Advertising and sales compliance
  • ACCC investigations, enforcement powers and inspections
  • Practical strategies to reduce risk and avoid personal liability

Tailor this course to your organisation

Do you have a policy, process, or subject matter expertise you would like to include? Talk to us about ways we can tailor this course to suit your needs.

Competition & Consumer Law Training

Protect your business and your people

Protect your business, and your people, with eLearning programs crafted by compliance training experts.

  • Module 1: Consumer protection law (All staff)
  • Module 2: Competition law (All staff)
  • Module 3: Advanced competition law (Managers)
  • Module 4: Advanced – Incident management (Managers)
  • Module 5: Product liability (Targeted staff)
  • Module 6: Advertising and sales (Targeted staff)

This training provides a practical understanding of competition and consumer law for staff across FMCG organisations. 

It is particularly relevant for: 

  • FMCG sales and marketing teams 
  • Product and brand managers 
  • Procurement and supply chain staff 
  • Managers and senior executives 
  • Legal, compliance and risk teams 
  • Staff involved in advertising, pricing or customer communications 

By the end of the course, learners can expect: 

  • Clear, plain English explanations of competition and consumer law 
  • FMCG specific scenarios and case studies 
  • Practical guidance on avoiding penalties and personal liability 
  • Content aligned with current Australian law and enforcement priorities 
  • Advanced modules tailored to managerial and specialist roles 
  • Flexible learning suitable for different levels of responsibility 

What is competition and consumer protection training for FMCG?
This training helps FMCG employees understand their obligations under the Competition and Consumer Act and apply the law to advertising, pricing, product safety and sales activities. 

Does this course cover product liability?
Yes. Dedicated modules address product liability, consumer guarantees, recalls and product safety obligations relevant to FMCG businesses. 

Is this course suitable for managers and senior executives?
Yes. Advanced modules address additional responsibilities for managers and senior leaders, including incident management and enforcement risk. 

Does the training cover advertising and promotions?
Yes. Modules address advertising claims, pricing, promotions, disclaimers and comparative advertising. 

Is this training specific to FMCG businesses?
Yes. Scenarios and examples are tailored to the risks and operational realities of FMCG markets. 

Competition and Consumer Protection Course

$75.00

Do you have a policy or process, or some subject-matter expertise that you would like to add to this course?

Talk to us about ways we can tailor the course to suit your needs.

Please note

This course is exclusively for organisational clients and is not available for individual purchase.

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