Competition and Consumer Protection for Universities Training Australia

6 Modules

Course Description

The Competition and Consumer Protection for Universities Course Australia provides a comprehensive and practical overview of the Competition and Consumer Act 2010 (CCA) and how it applies across university operations.

The CCA affects almost every aspect of a university’s activities from course marketing and student recruitment to procurement, licensing of intellectual property, commercial partnerships and one‑off engagements with contractors and suppliers.

This refreshed edition of one of GRC Solutions’ most popular courses is designed to be accessible, engaging and concise, while remaining up to date with recent legislative reforms. The course explains the anti‑competitive conduct prohibited by the CCA and the consumer protections it enforces, using realistic scenarios that reflect the commercial and operational realities of universities.

Alongside core modules for general staff, the course includes optional advanced modules covering advertising, product liability, and the additional responsibilities of managers and senior executives.

The course is up to date with recent reforms to the unfair contract terms regime and the increased maximum penalties for breaches of competition and consumer law. Content is delivered in plain English and supported by practical guidance to help universities reduce risk and avoid liability.

The training also explains the role and powers of the regulator, the Australian Competition and Consumer Commission (ACCC), and the types of conduct it is likely to investigate.

Why this training matters

Universities operate in increasingly competitive and commercial environments and are subject to the same competition and consumer law obligations as other organisations.

Breaches of the CCA can result in:

  • Significant financial penalties
  • Reputational damage
  • Regulatory investigations and enforcement action
  • Disruption to commercial and academic operations
  • Personal liability for senior staff

Understanding competition and consumer law obligations helps universities:

  • Avoid misleading or deceptive marketing of courses and services
  • Manage commercial arrangements lawfully
  • Reduce risk in procurement and contracting
  • Respond appropriately to ACCC investigations
  • Promote ethical and compliant commercial practices

With higher penalties and stronger enforcement activity, practical and role‑relevant training is essential.

What this course covers

This competition and consumer protection training for universities covers:

  • Consumer protection obligations under the CCA
  • Misleading or deceptive conduct and false representations
  • Unfair contract terms and unconscionable conduct
  • Competition law and cartel conduct
  • Misuse of market power
  • Product liability and consumer guarantees
  • Advertising and sales compliance
  • ACCC investigations, enforcement powers and inspections
  • Practical strategies to reduce risk and avoid liability

Tailor this course to your organisation

Do you have a policy, process, or subject matter expertise you would like to include? Talk to us about ways we can tailor this course to suit your needs.

Competition & Consumer Law Training

Protect your business and your people

Protect your business, and your people, with eLearning programs crafted by compliance training experts.

  • Module 1: Consumer protection law (All staff)
  • Module 2: Competition law (All staff)
  • Module 3: Advanced competition law (Managers)
  • Module 4: Advanced – Incident management (Managers)
  • Module 5: Product liability (Targeted staff)
  • Module 6: Advertising and sales (Targeted staff)

This training provides a practical understanding of competition and consumer law that is relevant for staff across universities. 

It is particularly relevant for: 

  • Academic and professional staff 
  • Managers and senior executives 
  • Marketing and student recruitment teams 
  • Procurement and contract management staff 
  • Staff involved in commercial arrangements or external communications 

By the end of the course, learners can expect: 

  • Clear, plain‑English explanations of complex legal concepts 
  • Practical, university‑specific scenarios 
  • Guidance focused on reducing risk and avoiding liability 
  • Content aligned with current Australian competition and consumer law 
  • Advanced modules tailored to managerial and specialist roles 
  • Flexible learning suitable for a range of responsibilities 

What is competition and consumer protection training for universities?
This training helps university staff understand their obligations under the Competition and Consumer Act and apply the law across teaching, research, commercial and operational activities. 

Does this course cover ACCC investigations?
Yes. The course explains the ACCC’s role, enforcement powers and investigation processes, including inspections and compliance actions. 

Is this course suitable for managers and senior executives?
Yes. Advanced modules address additional responsibilities for managers and senior leaders, including incident management and enforcement risk. 

Does the course cover advertising and student marketing?
Yes. Dedicated modules address advertising, sales practices, pricing and promotional claims relevant to universities. 

Is this training specific to universities?
Yes. Scenarios and content are designed to reflect the unique commercial and operational activities of Australian universities. 

Competition and Consumer Protection Course

$75.00

Do you have a policy or process, or some subject-matter expertise that you would like to add to this course?

Talk to us about ways we can tailor the course to suit your needs.

Please note

This course is exclusively for organisational clients and is not available for individual purchase.

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