Giving and Receiving Feedback Course (Global)
…lesson outlines the nature and value of feedback and the types of feedback. It describes how people should go about receiving, evaluating, and acting upon feedback they receive. The lesson…
Privacy Awareness Week 2025: Why Australian Organisations Need Privacy Training
…the increasing responsibility on organisations to ensure that their privacy practices meet both community expectations and regulatory obligations. Why Privacy Matters More Than Ever Australia’s privacy landscape is evolving, with…
Competition and Consumer Protection Training Australia
…course to suit your needs. Competition and Consumer Law Training Complaints Handling for Financial Services Course (Australia) Competition and Consumer Protection for FMCG Course (Australia) Competition and Consumer Protection for…
Competition and Consumer Protection for Universities Course (Australia)
…edition is designed to be more accessible, engaging and concise than ever. Competition and Consumer Protection describes the various anti-competitive behaviours that are prohibited, and the consumer safeguards that are…
Competition and Consumer Protection for FMCG Course (Australia)
The nature of the markets for fast moving consumer goods (FMCGs), and the nature of the goods themselves, give rise to special risks that can expose businesses to breaching consumer…
Australian Consumer Law Training: Lessons from a Popular Case
In June 2025, the Australian Competition and Consumer Commission (ACCC) launched legal proceedings against a leading company, Australia’s largest caravan manufacturer, for allegedly misleading consumers about the off-road capabilities of…
Privacy for Schools Course (Australia)
…For more information on other GRC Solutions’ privacy training resources: Australia Privacy – Covering the Privacy Act and the Australian Privacy Principles Australia – Financial Services Financial Services Privacy Training…
Credit Contracts and Consumer Finance Act Training Course (New Zealand)
…This two-module course gives learners a clear understanding of consumer credit regulations, lender responsibilities, and key consumer protections. It covers a range of responsibilities for lenders offering consumer credit contracts,…
Competition and Consumer Protection Training: Safeguarding Fairness and Trust
Competition and consumer protection laws are designed to keep markets fair and safeguard consumer rights. In Australia, the Competition and Consumer Act (CCA) outlines strict rules for organisations, with penalties…
Consumer Guarantees Course (New Zealand)
…all levels – from the sales and marketing teams to suppliers and manufacturers. The Consumer Guarantees Act applies to suppliers of goods and services to consumers in trade, regardless of…
Credit Contracts and Consumer Finance New Zealand
…and Consumer Finance course which will help your financial institution comply with obligations under the Credit Contracts and Consumer Finance Act (CCCFA). This Act sets the parameters for lending money…
Understanding the OAIC’s Privacy Compliance Sweep and its Impact on the Motor, Car Rental, and Finance Sector
Australia’s privacy regulator, the Office of the Australian Information Commissioner (OAIC), has commenced its first-ever privacy compliance sweep, beginning in January 2026[1]. This landmark initiative places a strong emphasis on…