Vulnerability and hardship: why financial institutions need a new conduct operating model

Banks, lenders and financial services firms need to move from reactive hardship processing to proactive, human-centred customer support. Executive summary Financial hardship and customer vulnerability are no longer peripheral conduct […]
Federal Court decision reinforces risks of unlicensed lending in motor vehicle finance

Introduction A recent Federal Court decision has reinforced the regulatory and consumer protection risks associated with unlicensed credit activities in Australia’s car finance sector. These risks are particularly evident in dealership-based finance […]
How AI is Transforming Compliance in Fintech

Financial crime is evolving rapidly as digital transactions and new fintech services continue to grow. Regulators are responding with tighter requirements and more stringent controls to ensure that customers, payments, […]
GRC Solutions Earns Key Accolade for Financial Services Compliance eLearning solutions for Asia

We’re proud to announce our recent success at the highly respected Regulation Asia Awards for Excellence held in Singapore. GRC Solutions was Highly Commended as the Best Compliance Training Initiative / Provider, a […]
ASIC’s Action Against a Financial Product Issuer: A Reminder on DDO Compliance

ASIC has recently taken action against a financial product issuer, citing shortcomings in their Target Market Determinations (TMDs). The regulator found the TMDs failed to adequately align risk, investor timeframes, […]
AML Australia Tranche 2: Why Industry-Specific Training Matters

With the introduction of AUSTRAC’s new AML/CTF Rules, Tranche 2 entities — including lawyers, accountants, real estate agents, trust and company service providers, jewellers, and virtual asset businesses — will […]
BNPL Regulation in Australia Is Changing – What It Means for Your Business

The regulation of Buy Now, Pay Later (BNPL) services in Australia is about to shift dramatically. If your organisation operates in or around consumer credit, now is the time to […]
$30.4M Penalty for VET FEE-HELP Scandal: Why Compliance Training Is Critical

The recent $30.4 million penalty imposed by the Federal Court on Learning College, its parent company Site Group, and former COO, Blake Wills, serves as a major wake-up call for […]
Understanding Personal Data Protection for Singapore Financial Services

Protecting personal data is essential to building trust with your clients and ensuring your business thrives. This course helps you understand how to handle personal information responsibly and meet Singapore’s […]
Implementing ESG in Singapore’s Financial Services

In today’s financial services landscape, integrating Environmental, Social, and Governance (ESG) principles is essential for responsible business growth. Our ESG in Financial Services course, accredited under Singapore’s Financial Training Scheme […]
ESG Compliance in the Asia-Pacific Region

Co-authored by Adrian Phoon, Head of Content at GRC Solutions, & Kat Kukreja, Legal Consultant at LOD Hong Kong, this article discusses the rising awareness and commitment of ESG to […]
GRC Solutions Partners with Cynopsis Solutions to Power AML Compliance
Singapore, 27 November 2024 – GRC Solutions, a global leader in compliance eLearning, announces a strategic partnership with Cynopsis Solutions, a provider of regulatory technology solutions. This partnership introduces Cynopsis […]