5 Modules
Fraud awareness training for financial services organisations in Australia. This course helps staff identify, prevent, and respond to customer and workplace fraud across banking, lending, payments, and internal operations.
Annual fraud losses in the Australian financial sector run at well over half a billion dollars, with risks extending beyond customer accounts and loans to include payroll fraud, expense fraud, supplier fraud, and identity theft.
This course builds practical fraud awareness by explaining fraud typologies and modalities relevant to financial services environments. Learners develop the skills to recognise warning signs, respond appropriately, and support fraud prevention efforts alongside existing fraud detection systems.
The training recognises that while financial services organisations rely on sophisticated fraud detection software, early identification often comes from staff awareness, tip‑offs, and customer education.
Fraud presents a significant financial, operational, and reputational risk for Australian financial services organisations.
Internal fraud such as payroll, expense, and accounts payable fraud is more likely to be identified through staff awareness than through audits or automated controls alone.
External fraud including customer fraud, supplier fraud, loan fraud, online payments fraud, and identity takeover continues to evolve, requiring staff to recognise anomalies and intervene early.
Effective fraud awareness training helps organisations:
This fraud awareness training course covers:
Do you have a policy, process, or subject matter expertise you would like to include? Talk to us about ways we can tailor this course to suit your needs.
Protect your business, and your people, with eLearning programs crafted by compliance training experts.
This training is especially suitable for financial services staff who interact with customers or manage fraud risk.
It is particularly relevant for:
By the end of the course, learners can expect to:
What types of fraud does this course cover?
The course covers internal fraud, external fraud, identity fraud, customer fraud, loan fraud, and online payments fraud relevant to financial services organisations.
Is this training suitable for customer‑facing staff?
Yes. The course is designed for customer‑facing staff as well as those working in fraud risk, operations, and management roles.
Does the course replace fraud detection software?
No. The training supports existing fraud detection systems by improving staff awareness and early identification of anomalies.
Can this course be customised?
Yes. The course can be tailored to your organisation’s fraud risks, controls, and reporting processes.
This course is exclusively for organisational clients and is not available for individual purchase.
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