Fatigue Management Course (Australia)
…encourage workplaces to implement better strategies to keep workers safe when commuting to and from work. Fatigue management saves lives. This succinct and informative course outlines the warning signs of…
Cross-Cultural Competency in a Catholic Context Course (Australia)
NATSICC has developed a foundational Online Cross-Cultural Competency Course for workers, volunteers, Clergy and Religious working in the Catholic Church. It is the first ever Cross-Cultural training with a Catholic…
Protecting Customers Who May Be Experiencing Vulnerability Course (Australia)
In response to evidence heard by The Financial Services Royal Commission, and to changing community expectations, industry codes such as the Australian Banking Code of Practice and the General Insurance…
Customer Types Training and Resources Course (Australia)
This series of five modules aims to help train frontline staff to recognise different customer types at the time they open an account. The package also includes the Ready Reckoner…
Protecting Whistleblowers Course (Australia)
…because of fear that the organisation or another employee will take adverse action against them for speaking up. Organisations must build trust with their employees (and other third parties) to…
Financial Services Tier 2 – Insurance Course (Australia)
Everyday Australians rely on the insurance industry to provide them with reliable and informed advice to protect their most valuable assets. This training details the Tier 2 general insurance obligations…
Customer Owned Banking Code of Practice Course (Australia)
Training for staff of financial services business that subscribe to the COBCOP to assist them in living up to their undertakings under the Code. Includes Direct Debit training. Overview of…
Contract Fundamentals Course (Australia)
“Critical issues can often be overcome if the parties have a comprehensive knowledge of what it is that makes and breaks a contract.” Making contracts work Contracts form the basis…
General Insurance Code of Practice Course (Australia)
…improve customer service standards across the industry promote good relations between insurers, agents and consumers reduce the number of disputes provide for a non-litigious low cost mechanism for consumer redress…
Cybersecurity Course (Australia)
Everyone in the workplace has a role to play in information security. The first step in reducing the risk of data breaches is to learn what they are and be…
Environmental Compliance Course (Australia)
…specific versions of the course. Custom courses Due to the specific environmental requirements of this course, we now have a second course available: Generic course EC for the Coal Industry…
Fair Work Course (Australia)
…of association and termination of employment. Salt Fair Work covers key aspects of these laws. It has been produced to provide practical guidance to any one who has responsibility for…