Customer Types Training and Resources Course (Australia)
This series of five modules aims to help train frontline staff to recognise different customer types at the time they open an account. The package also includes the Ready Reckoner…
Cybersecurity for Schools Course (Australia)
…range of different cybersecurity-related situations at work, home or offsite. Preventing Data Breaches Everyone in the school has a role to play in information security. The first step in reducing…
Foreign Tax Residency – CRS and FATCA Course (Australia)
Breaking down complex international laws which target tax evasion GRC Solutions’ short online course covers how to collect and review foreign tax residency information. This course combines material on the…
Corporate Governance for Unlisted Entities Course (Australia)
In this age of increasing scrutiny, company directors and officers must be aware of their duties. They must understand how to best manage their work practices for accountability purposes. Based…
Corporate Governance for Listed Entities Course (Australia)
In this age of increasing scrutiny, company directors and officers must be aware of their duties. They must understand how to best manage their work practices for accountability purposes. Based…
Customer Service Excellence for Local Government Course (Australia)
…supporting local initiatives and handling public services. Their work ensures the smooth operation of local government and fosters a sense of community engagement. The rise in abuse toward customer service…
Protecting Customers Who May Be Experiencing Vulnerability Course (Australia)
In response to evidence heard by The Financial Services Royal Commission, and to changing community expectations, industry codes such as the Australian Banking Code of Practice and the General Insurance…
Basics of Banking Course (Australia)
This compliance training course consists of short modules, timed to take less than 15 minutes, each focused on an area of banking knowledge that staff need to be familiar with….
Environmental Compliance Course (Australia)
Environmental law is notoriously complex. It runs across various jurisdictions and imposes a large number of obligations on companies. Offences carry great penalties and, with managers and directors being personally…
Modern Slavery Course (Australia)
Modern slavery can affect any country; the United Nations estimates there are more than 40 million victims of modern slavery worldwide. Modern slavery can occur in any sector or industry,…
Insider Trading Course (Australia)
Many organisations have a large number of employees who could come into contact with confidential information that could affect the share price of a listed company. Are all of your…
Financial Services Course (Australia)
The financial services industry has undergone major reform over the past decade. From the introduction of the Corporations Act 2001 to the establishment of the Financial Services Regime (FS) and…