Code of Conduct for Financial Services Training Singapore

IBF Accredited Course – Institute of Banking and Finance Singapore

Meet Singapore financial services conduct and ethics expectations with this online Code of Conduct training course designed for organisations operating in regulated financial services environments.

This course introduces the concept of a code of conduct and explains the core values and standards that financial services employees are expected to uphold, including ethical decision‑making, professionalism, integrity, and respect.

Designed for staff across sales, operations, customer service, risk, compliance, legal, and relationship management functions, this course supports regulatory compliance, ethical culture, and governance expectations in Singapore’s financial services sector.

IBF accreditation and Financial Training Scheme (FTS)

This course is recognised under the Institute of Banking and Finance (IBF) Financial Training Scheme (FTS) and is eligible for FTS claims, subject to eligibility criteria being met.

FTS provides 30% to 70% course fee subsidy support, capped at S$500 per candidate per course, for eligible entities and participants. Participation in the scheme does not represent endorsement of the training provider or course quality.

More information is available at IBF website.

Course Highlights

• Online, self‑paced Code of Conduct training
• Designed for financial services organisations in Singapore
• Covers ethics, integrity, professionalism, and workplace standards
• Explains conflicts of interest, gifts, and use of company property
• Includes financial crime, misconduct, and AML/CTF considerations
• Scenario‑based learning with engaging graphics
• Suitable for microlearning and customisable to organisational policies
• Certificate of completion for compliance and training records

Understanding Codes of Conduct in Financial Services

A code of conduct embodies the values, standards, and ethical expectations of an organisation. In financial services, codes of conduct play a critical role in promoting trust, integrity, and responsible behaviour across all levels of the organisation.

Employees are expected to understand how their behaviour affects customers, colleagues, and the wider financial system. A strong code of conduct supports ethical decision‑making and helps prevent misconduct, conflicts of interest, and regulatory breaches.

Key Code of Conduct Concepts

Understanding a code of conduct helps employees act consistently with organisational values and regulatory expectations. Core concepts covered include:

• Ethical decision‑making based on respect, integrity, and professionalism
• Workplace health and safety standards
• Protection of company property and personal information
• Gifts, benefits, and conflicts of interest
• Codes of conduct in the context of financial crime and misconduct

Why Conduct Compliance Matters

Failure to comply with codes of conduct and ethical standards can result in:

• Regulatory scrutiny and enforcement action
• Misconduct investigations and disciplinary action
• Loss of customer trust and reputational damage
• Increased exposure to legal and compliance risk

Effective conduct training ensures employees understand expected behaviours, can recognise ethical issues, and know how to respond appropriately. A strong conduct framework supports governance, accountability, and a positive organisational culture.

Course Content

Code of Conduct Fundamentals

• What a financial services code of conduct is
• How a code of conduct supports a safe and respectful workplace
• Using company property responsibly
• Applying codes of conduct to financial crime and misconduct

Financial Services‑Specific Considerations

• Conduct risks in financial services
• Ethics when providing financial advice
• Conflicts of interest and gifts
• Protection of confidential and personal information

Regulatory and Industry Context

• Key regulators in Singapore’s financial services industry
• Licensing requirements and industry bodies
• AML/CTF considerations within codes of conduct

Industry Codes of Conduct

• Common requirements across Singapore financial services codes
• Overview of representative industry codes
• How codes apply across different financial services sectors

Enterprise Reporting & Compliance Management

Salt™ Compliance LMS Capabilities

• Real‑time training completion tracking
• Organisation‑wide compliance visibility
• Audit‑ready reporting for internal reviews and regulators
• Scalable rollout across teams and business units

Decision Framework – Is This the Right Code of Conduct Course?

Use this course if your organisation requires:

• Code of Conduct training for financial services employees in Singapore
• Staff awareness of ethical standards and expected behaviours
• Coverage of conflicts of interest, gifts, and misconduct risks
• Practical, scenario‑based learning aligned to regulated environments
• Flexible, online delivery with reporting and oversight

Professional Development

Completing this course enables staff to:

• Understand organisational values and ethical expectations
• Apply codes of conduct in day‑to‑day decision‑making
• Identify and respond to ethical issues and misconduct
• Support a strong culture of integrity and professionalism

Code of Conduct Courses

• Code of Conduct for Financial Services (Singapore)
• Code of Conduct Course (Global)

Book a Demo or Enrol Your Organisation

Strengthen your organisation’s ethical culture with financial services‑focused Code of Conduct training.

Request a demo or enrol your team today. For group bookings or tailored training options, contact us.

Quick Answer: What is the Code of Conduct for Financial Services Course?

This online Code of Conduct for Financial Services course helps Singapore organisations define expected behaviours, promote ethical decision‑making, and reduce conduct and compliance risk.

Designed for all staff levels, it combines practical guidance, regulatory context, and scenario‑based learning to support effective governance.