4 Modules

Course Description

Training for those in your organisation handling credit reporting

Credit reporting and privacy law imposes strict rules on businesses handling loans and debts. Your staff who operate in this area must be adequately trained.

This suite of four modules covers all aspects of credit reporting and related privacy issues that are relevant to Australian lending businesses. The modules are arranged to allow L&D teams to target training to the appropriate teams within the business. The lessons include practical scenarios that illustrate the types of real-world situations that staff will encounter

GRC Solutions also offers training on Privacy regulation in Australia as applicable to financial institutions. We recommend that staff undertaking Credit Reporting Training make themselves
familiar with this material.

Tailor this course to your organisation

Do you have a policy, process, or subject matter expertise you would like to include? Talk to us about ways we can tailor this course to suit your needs.

Privacy Training

Protect your business and your people

Protect your business, and your people, with eLearning programs crafted by compliance training specialists

  • Module 1: Introduction to the Credit Reporting System (all staff) 
  • Module 2: Credit Reporting and Collections (all staff) 
  • Module 3: Introduction to Comprehensive Credit Reporting (all staff) 
  • Module 4: Handling Credit Reporting Complaints (Managers)

This course delivers training that is essential for staff handling credit reporting and consumer loans. While our Privacy Training course also includes introductory material on credit reporting,
we recommend that customer-facing staff be assigned Course 1 of this suite as well.

  • Online course, 100 percent self paced 
  • Accessible anytime, anywhere 
  • Certificate of completion issued 
  • Suitable for audit, compliance and governance records 

$75.00

Contact us to order

Do you have a policy or process, or some subject-matter expertise that you would like to add to this course?

Talk to us about ways we can tailor the course to suit your needs.

Please note

This course is exclusively for organisational clients and is not available for individual purchase.

Buy for Organisation

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